Terms and Conditions

Full payment or purchase order must be received at least 14 calendar days prior to the class start date. Upon successful purchase, you will receive an acknowledgement, via e-mail.
Cancellation Policy

If cancellation is done a minimum of two weeks prior to the training class start date, a 100% refund will be given. If the cancellation is done within 14 calendar days prior to the training class start date, no refund will be given. Full payment or purchase order must be received at least 14 calendar days prior to the class start date.

Class substitutions are permitted. Please notify Quality Oriented Solutions, Inc. of the change at least 7 days in advance.

Quality Oriented Solutions, Inc. reserves the right to cancel a training class for any reason. If possible, students will be notified of the cancellation at least one week prior to the class start date. Students enrolled in a cancelled course will be given the option to have their payment refunded or to receive an equivalent credit toward a future training course.

Quality Oriented Solutions, Inc. does not recommend the purchase of non-refundable travel. Quality Oriented Solutions, Inc. is not responsible for any travel, cancellation charges, or other direct or consequential losses incurred.

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